Terms of Service

Nationwide exam prep productsProductos nacionales de preparación para exámenesProduits nationaux de préparation à l'examenProdutos nacionais de preparação para exames全国房地产考试备考产品

Nationwide exam-prep purchases include a seven-day, no-questions-asked refund period. Don't like it? Email us within 7 days of purchase and you get a full refund. No questions asked. After seven days, nationwide exam-prep purchases are non-refundable except for an approved Pass Guarantee claim or where applicable law requires otherwise.

Plans are $79 State, $79 National, and $129 State + National. State + National includes the national bank plus your purchased state product, combined practice, the tutor, and the pass-or-refund guarantee. It does not unlock every state product.

Access lasts 12 months from activation. Renewal is manual; there is no automatic billing. Renewal is manual: a one-time repurchase on the product dashboard. Casa does not auto-bill after access ends. Nationwide exam prep products are English only at launch.

Legacy Florida Exam Prep purchases (rows without nationwide product metadata) keep their existing perpetual Florida access semantics and are not converted into the 12-month nationwide term model. Florida course enrollments, student progress, and course terms on this page remain unchanged.

Pass GuaranteeGarantía de AprobaciónGarantie de réussiteGarantia de Aprovação通过保证

Pass Guarantee buyers (the $129 State + National plan) who complete at least three full simulated exams for the purchased product, reach the published readiness bar (85%) before their reported state exam date, and still fail that exam may claim a full refund inside the active 12-month access term. Single-bank plans and legacy Florida purchases are not eligible.Los compradores del plan Estatal + Nacional de $99 pueden solicitar un reembolso total durante los 12 meses activos si completan al menos tres simulaciones completas del producto comprado, alcanzan 85% de preparación antes de la fecha declarada del examen estatal y aun así no aprueban. Los planes de un solo banco y las compras heredadas de Florida no son elegibles.Les acheteurs du plan État + National à 59 $ peuvent demander un remboursement intégral pendant les 12 mois d'accès s'ils terminent au moins trois simulations complètes du produit acheté, atteignent 85 % de préparation avant la date déclarée de l'examen d'État et échouent malgré tout. Les offres à banque unique et les anciens achats Floride ne sont pas admissibles.Compradores do plano Estadual + Nacional de US$ 59 podem solicitar reembolso integral durante os 12 meses ativos se concluírem ao menos três simulações completas do produto comprado, atingirem 85% de prontidão antes da data informada do exame estadual e ainda assim forem reprovados. Planos de banco único e compras legadas da Flórida não são elegíveis.购买 59 美元“州级 + 全国”方案的用户，如果在有效的 12 个月访问期内完成至少三次所购产品的完整模拟考试、在申报的州考试日期前达到 85% 准备度但仍未通过该考试，可以申请全额退款。单题库方案和佛罗里达州旧版购买不符合资格。

Eligibility conditions:Condiciones de elegibilidad:Conditions d'admissibilité :Condições de elegibilidade:资格条件：

• Purchase the $129 State + National plan (includes the Pass Guarantee).Compra el plan Estatal + Nacional de $99, que incluye la Garantía de Aprobación.Achetez le plan État + National à 59 $, qui comprend la Garantie de réussite.Compre o plano Estadual + Nacional de US$ 59, que inclui a Garantia de Aprovação.购买包含通过保证的 59 美元“州级 + 全国”方案。
• Complete at least 3 full simulated exams for the purchased product.Completa al menos tres simulaciones completas del producto comprado.Terminez au moins trois simulations complètes pour le produit acheté.Conclua ao menos três simulações completas do produto comprado.完成至少三次所购产品的完整模拟考试。
• Reach the published readiness bar (85%) before your reported state exam date.Alcanza el nivel de preparación publicado de 85% antes de la fecha declarada del examen estatal.Atteignez le seuil publié de 85 % avant la date déclarée de l'examen d'État.Atinja o nível publicado de 85% antes da data informada do exame estadual.在申报的州考试日期前达到公布的 85% 准备度标准。
• Report a failed product-scoped state exam outcome.Informa un resultado no aprobado en el examen estatal correspondiente al producto.Déclarez un échec à l'examen d'État correspondant au produit.Informe uma reprovação no exame estadual correspondente ao produto.申报与所购产品对应的州考试未通过结果。
• File the claim while your 12-month access term is still active.Presenta la reclamación mientras el acceso de 12 meses siga activo.Déposez la demande pendant la période d'accès active de 12 mois.Envie a solicitação enquanto o acesso de 12 meses estiver ativo.在 12 个月访问期仍有效时提交申请。

Approved claims are refunded through the original payment method. Nationwide product questions and Pass Guarantee claims begin with Casa Academy support. Contact support@onlinerealestateschool.com.

Refunds and cancellations

Nationwide exam prep: seven-day cooling-off window. Don't like it? Email us within 7 days of purchase and you get a full refund. No questions asked. After seven days, nationwide exam-prep purchases are non-refundable except for an approved Pass Guarantee claim or where applicable law requires otherwise. Pass Guarantee refunds filed after a failed state exam follow the Pass Guarantee section above and do not change this seven-day cooling-off right.

Florida licensing courses: Florida licensing-course enrollments may request a full refund within seven (7) days of purchase by emailing support. After seven days, course fees are generally non-refundable except where required by law. Subscription or trial cancellations follow the terms shown at checkout. For refund questions, contact support@onlinerealestateschool.com.

Eligibility

You must be at least 18 years old and able to form a binding contract to use our services. By accessing Casa Academy, you represent that you meet these requirements.

Account responsibilities

You are responsible for maintaining the confidentiality of your login credentials and for all activity on your account. Notify us immediately if you suspect unauthorized access.

Acceptable use

• Use the platform only for lawful purposes and your personal education.
• Do not copy, resell, or distribute course content without written permission.
• Do not attempt to disrupt, hack, or interfere with the platform or other users.
• Do not duplicate, photograph, or share end-of-course examination content, in violation of FAC 61J2-3.008(4)(b)3.i.

Payments, subscriptions, and taxes

Pricing is displayed on the enrollment page and may change from time to time. You agree to pay all fees and applicable taxes associated with your purchase. Payments are processed by our payment providers, and we do not store full payment card details.

Intellectual property

All course content, branding, and materials are owned by Realty Labs Ventures LLC or its licensors and are protected by intellectual property laws. You receive a limited, non-transferable, revocable license to access the content for personal use.

Disclaimers

Our courses and materials are provided for educational purposes only. We do not warrant exam passage, licensure, or employment. Services are provided “as is” without warranties of any kind, express or implied.

Limitation of liability

To the fullest extent permitted by law, Casa Academy will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits or revenues. Our total liability for any claim will not exceed the amount you paid for the services in the 12 months before the claim arose.

Dispute resolution

We encourage you to contact us first to resolve disputes. If a dispute cannot be resolved informally, you agree that any legal action will be brought in Florida courts with jurisdiction over Realty Labs Ventures LLC.

Governing law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles. Florida licensing-school students are also subject to Florida Administrative Code rule 61J2-3.008 and Chapter 475, Florida Statutes, as disclosed in the Florida school appendix below.

Contact

For questions or notices regarding these Terms, contact Realty Labs Ventures LLC d/b/a Casa Academy at support@onlinerealestateschool.com.

Changes to these terms

We may update these Terms from time to time. Updates are effective when posted on this page with a revised effective date.

Florida school appendix: registration & course approvals

The sections below apply to Florida Real Estate School students enrolled in DBPR-approved Casa Academy courses. Nationwide exam-prep buyers should use the refund and Pass Guarantee sections above; Florida Real Estate Commission complaint paths are not the default support route for nationwide products.

Realty Labs Ventures LLC d/b/a Casa Academy is licensed by the Florida Department of Business and Professional Regulation (DBPR) as a Florida Real Estate School under license ZH1003169. Our school address is 8925 Collins Ave, Suite 5E, Surfside, FL 33154.

This appendix is the authoritative disclosure of our DBPR school registration, RE Course Sponsor numbers, approved course catalog IDs, and current course-approval expiration dates. These registry details are not displayed on marketing or enrollment pages.

RE Course Sponsors

Approved courses

Each row lists the permanent DBPR course catalog number (0032xxx), the course offered in our LMS, and the current course-approval expiration date.

DBPR approval / license records

The CRS29xxx numbers below are the renewable DBPR license records that carry the current approval expiration for our distance-education offerings.

Course instructor & student assistance

Pursuant to FAC 61J2-3.008(4)(b)3.g and (5)(b), the following permitted instructor contact information is posted for Florida school student assistance:

• Instructor: Alessandro Danieli
• Florida Real Estate School license: ZH1003169
• Address: 8925 Collins Ave, Suite 5E, Surfside, FL 33154
• Email: support@onlinerealestateschool.com
• Telephone: (717) 739-9385
• Availability: Mon-Fri 9a-5p ET

End-of-course examination policy

End-of-course examinations for Commission-prescribed courses are administered through our LMS and governed by FAC 61J2-3.008 (Course I pre-license and post-license) and 61J2-3.009 (continuing education), as applicable.

• Passing score: Course I (63-hour sales associate pre-license) requires 70% to pass. Post-license courses require 75%. Continuing education requires 80%.
• Timed sitting: Pre-license and post-license finals are administered as a single timed sitting (three hours for a 100-item exam, consistent with the 1.8-minute-per-item cap in 61J2-3.008(4)(d)). The timer auto-submits when time expires.
• No in-exam aids: Students may not use notes, textbooks, tutors, or other aids during the graded end-of-course examination. Answer keys are not disclosed to students before or after a failed attempt on secured finals.
• Required attestation: Before starting the timed final, each student must submit the following certification verbatim: “I certify that I personally completed all assignments and have not duplicated any portion of the end-of-course examination prior to the taking of the final examination.”
• Identity affirmation: Before starting the timed final, each student must affirm: “I affirm that I am the person enrolled in this course and that I am personally taking this examination.”
• Retake rules (Course I): A student receives two attempts at the end-of-course examination (original plus one retest). The retest must be taken at least 30 days after the original attempt and within one year of the original attempt. If both attempts are failed, or the one-year window expires, the student must repeat the course before testing again. The retest is served a different examination form.

Enrollment, course number & expiration

Pursuant to FAC 61J2-3.008(4)(c), upon enrollment in any approved course we notify the student of that course's DBPR course number and current course-approval expiration date in the purchase receipt and account-setup email. The approved course numbers and expirations are listed in the tables above. For questions, contact support@onlinerealestateschool.com.

Student identity verification

We verify and document student identity for enrollment, participation, and completion as required by FAC 61J2-3.008(4)(b)3.c. Controls include authenticated accounts, checkout email binding, legal-name and address collection, login-bound in-app lesson playback completion and per-lesson quick-check quizzes, DBPR profile gates before the final exam, and the attestation and identity affirmation required before starting the timed final. A written Student Identity Verification Policy is maintained by Casa Academy and is available upon request at support@onlinerealestateschool.com.

We do not currently require government-ID upload or live photo verification at enrollment. Residual gaps are documented in our identity verification policy.

Florida school complaints & grievances

This process applies to Florida licensing-school students. Contact us first at support@onlinerealestateschool.com or the instructor listed in this appendix. Florida school students may also file a complaint with the Florida Real Estate Commission:

Additional licensing information is available at myfloridalicense.com.

Records

Pursuant to s.475.451 F.S., Casa Academy maintains course and examination records as required by DBPR, including enrollment, progress, attestation acceptance, final-exam attempts, and certificate issuance data stored in our LMS.